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Hotel and Resort Marketing Solution

We offer a wide range of customized marketing solutions for Hotels and Resorts. By collaborating with us, you can greatly cut costs on Property Management System subscription and lessen employment-related risks, removing the necessity for extra Front Desk Clerk, Social Media Manager and Marketing Personnel. This strategy not only saves you money but also improves operational effectiveness.

Inclusions

A. Website Booking System

  • 24/7 automated in-house booking up to 2 years in advance

  • Unlimited rooms

  • Real time availability calendar

  • Promotional/discount codes

  • Peak and lean season rate plans

  • Standard amenities management feature

  • Charge extra services not included in the reservation such as transportation, valet, spa treatments and more

  • Social media integration (Facebook, Instagram, Tiktok & Google Business Page)

  • 24/7 Live Chat

  • Accept online payment (Paypal, Credit/Debit Card, PayMaya, GCash etc)

  • Customized resort/hotel website

  • 3 business emails e.g. reservation@yourhotel.com (additional email is available upon request)

  • 100GB storage (unlimited storage is available upon request)

  • Content image and article generation

  • Mobile view optimized design

  • Search engine optimized

  • Customer review and ratings management system

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B. Hotel and Resort Management System (HRMS)

  • Fully integrated with website booking system, Airbnb and Booking.com (other channels are available upon request)

  • Customizable Check-in/Check-out Time, Down Payment Option, Peak and Lean Month Rates, Weekdays and Weekend Rates and others.

  • Promo Codes with promo period, Override Price, Override Check-in/Check-out, Pencil Booking, Cancel Booking, Edit Booking, Reschedule Booking and more.

  • Cloud-based and can be accessed anytime anywhere with internet connection

  • Accept major credit cards and e-Wallets payment at Front Desk using QR Code

  • Front Desk Clerk Dashboard, Front Desk Manager Dashboard

  • Accounting Dashboard (Tax Management, Revenue Account, Sales Report)

  • Marketing Dashboard​

 

C. Digital Marketing Services

  • Social Media Management (15 posts per month on Facebook, Instagram and TikTok) - raw photos and videos are to be provided by the client and will be edited by OneStras.

  • Google business page maintenance

  • Booking.com and Airbnb management

  • Digital ads setup on Facebook, YouTube and Google, whichever is applicable.

  • Ads creative and promotional design​

 

D. 24/7 Virtual Front Desk

  • Guest Communication – Answer inquiries from guests through Social Media & Website regarding reservations, hotel policies, and services.

  • Booking & Reservations – Manage online and confirm bookings, and assist with modifications or cancellations.

  • Check-in & Check-out Assistance – Guide guests through virtual check-in and check-out processes, ensuring a seamless experience.

  • Customer Support – Address guest concerns, resolve issues, and escalate complaints when necessary.

  • Coordination with Hotel Staff – Communicate with housekeeping, maintenance, and other departments to ensure guest needs are met.​

 

E. HRMS & Website Maintenance

  • 24/7 priority maintenance

  • Content image and article update

  • Website design update

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